Faqs

1. What is Giggles and Gadgets?
Giggles and Gadgets is a payment gateway solutions provider in Pakistan, helping businesses securely handle online transactions. We offer reliable and efficient tools for smooth digital payments.

2. Who can use Giggles and Gadgets’ services?
Our services are designed for businesses of all sizes in Pakistan, including e-commerce stores, service providers, and organizations that want to accept online payments.

3. How does your payment gateway work?
Our payment gateway connects with your website or application to process transactions securely. Customers can pay using methods such as credit/debit cards, mobile wallets, or bank transfers.

4. What types of payments are supported?
We support a variety of payment options, including:

Credit and Debit Cards
Mobile Wallets (JazzCash, Easypaisa, etc.)
Online Bank Transfers

5. How can I sign up for your services?
You can get started by contacting us through our website or email. Our team will assist you with the registration process, including setup and documentation.

6. What documents are required to set up a payment gateway?
You may be asked to provide:

Business Registration Certificate
National Tax Number (NTN)
Bank Account Details
Valid CNIC (for sole proprietors)

7. How secure are your payment gateway solutions?
Giggles and Gadgets ensures high-level security by implementing:

PCI DSS compliance
SSL encryption for all transactions
Advanced fraud detection and prevention systems

8. Are there any setup fees or monthly charges?
Pricing depends on your selected package and transaction volume. Please contact us for complete details regarding fees.

9. Can I test the payment gateway before going live?
Yes, we offer a sandbox/testing environment so you can verify the integration before launching it publicly.

10. What is the settlement time for transactions?
Settlement times depend on the payment method and your bank. Typically, transactions are settled within 1–3 business days.

11. What happens in case of a dispute or refund request?
Our support team helps with handling disputes and processing refunds. Refund policies are based on your agreement with your customers and must follow applicable laws.

12. Can I use your services for international payments?
Currently, Giggles and Gadgets focuses on domestic transactions within Pakistan. Contact us for updates regarding international payment support.

13. Do you offer customer support?
Yes, our dedicated support team is available to help with onboarding, technical issues, and general inquiries.

14. How do I integrate the payment gateway with my website?
Our team provides step-by-step assistance and technical support to help you integrate the gateway into your website or application.

15. Can I cancel my subscription?
Yes, you may cancel your subscription by submitting a written request. Please refer to our Terms and Conditions for full details.